Frequently Asked Questions
Everything you need to know about your APOL experience.
What are the available delivery options within Singapore?
We offer standard doorstep delivery for all orders. Once your order is processed, our logistics partner will contact you to schedule a delivery slot that fits your convenience.
Do APOL chairs come with a warranty?
Yes, all APOL chairs come with a comprehensive local warranty covering functional parts and mechanisms. Please refer to our warranty page for specific duration and coverage details.
Can I try the chairs before making a purchase?
Absolutely. You can visit our showroom in Singapore to experience the comfort and ergonomics of our various models firsthand before deciding on the perfect fit for you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayNow, and various 'Buy Now, Pay Later' installment plans to make your purchase more flexible.
What is your return and exchange policy?
We offer a 14-day return policy for items in their original, unassembled condition and packaging. Please note that return shipping fees may apply and the item must pass a quality inspection.
How do I track my order status?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our courier's portal to monitor your delivery progress.